Informational Material

Filing an insurance claim for your roof damage can seem like a daunting task, but we help make the process as easy as possible.. Your first priority should be securing your property so that no further damage occurs to your home. This means assessing whether or not the damage has caused leaks that will cause further damage to the interior of your building.

Contact Your Insurance Quickly

When contacting your insurance, you will want to be sure that you have your policy in hand and know the exact date that the damage occurred. We recommend that you start a folder or file to keep all of this information in one safe place for future reference.

Call us Today

We can help answer any questions you may have regarding the claims process, and we will advise you each step of the way. Our experience means that we can guide you through the maze quickly and easily.

Should you Leave it To Roofing Professionals?

If you are asking yourself this question, then the answer is probably yes. It may seem like an easy thing to walk on a roof, but if you are not experienced with negotiating different pitches, and if there is any question at all about the roof's ability to handle the weight you are adding, do not attempt to climb on your own roof.

Slipped Shingles

Shingles that have slipped out of place or those that are loose will always pose a threat to your safety while on the roof. It is very easy to step on a loose shingle that will take your feet out from under you increasing the chance that you will slide off the roof. The older your roof is, the riskier it becomes.

Rotten Decking

If your home has a roof leak that you see inside, your roof decking is already being damaged. As shingles are installed, the nails penetrate the wood. If water is added to that mix, the decking can deteriorate from the inside out. This leads to weak spots that can literally collapse as you step on them, causing a risk of falling, even death. Trained roofers know how to walk on a roof, testing their steps before they take them to ensure that the roof can handle the weight they are about to place on it.

Steep Roofing

It takes special training to walk or negotiate steep roof planes and it is never a good idea for anyone without this training to attempt to walk on a steep roof. The fall risk is simply not worth anything you need to accomplish, and this should only be left to trained professionals.

If you are in doubt as to the safety of climbing onto you own roof,

it is time to call a professional.

Step 1: Call Us Today

The first step in this process is calling us so that we can stop by and take a look at your roof, gather measurements, talk to you about your goals and assess the complexity of your project. During our initial visit, we will be assessing the ease or difficulty of accessing the roof from all sides, the height and pitch of your roof, and will try to ascertain whether or not the roof has potentially unseen damage that will need to be remedied prior to re-roofing. All of these items and more will affect the final price, but we will be happy to explain everything in detail so that you know exactly what to expect.

Step 2: The Proposal

We will write up a proposal that will include all of the information that you will need to understand the scope of work, the final price and any extras that may be expected. This will include the brand, style and color of any products that are needed for your job. We highly recommend that you ask as many questions as possible so that we can answer them prior to getting started. This will set you at ease and you will know exactly what to expect prior to the project commencement. 

Step 3: Scheduling

 Once your contract is signed, we will begin ordering the materials needed for your project. We work with suppliers in the area to provide a large selection of products we offer. We will inform you as to the availability of the products you have selected, and will devise an expected schedule based on that information. Once the materials are available, we will pick them up ourselves or have them delivered directly to your property. At this point your project will be scheduled, but keep in mind that weather plays a large part in deciding when it is best to begin. We definitely do not tear off your old roof until the weather is clear enough to safely do so.

Step 4: Protect Everything  

Roofing your home can get messy during the process. We do our very best to protect your landscaping and other items surrounding your home from damage. Our goal is to provide you with exceptional service, and part of this is leaving your home better than we found it.

Step 5: Assessing Any Unseen Damage

 Once your old roof has been removed, we can now see the condition of the roof decking. Sagging or water damaged pieces will need to be removed and replaced so that your new roof will perform properly and do so for the entire life expectancy. We will let you know a course of action once we can see if there is any damage, and any additional costs involved.

Step 6: Installing Your New Roof

As every roof is different, your specific project parameters will be included in your quote. All roofing materials are installed according to manufacturer requirement and industry best-practices to ensure that you get the most life out of your new roof. We never cut corners so that you know your roof is installed correctly the first time.

Step 7: Clean Up

 Our goal is to always leave your property better than we found it. We will clear and remove any and all debris pertaining to your project so that you can immediately begin enjoying the beauty and functionality of your new roof.

Hiring a Roofer can be Complicated, but it's Not Impossible

When you are considering hiring a roofing contractor, there are many things to look out for. By using some common sense and a little investigative know-how, you can avoid some of the issues common to most bad experiences. Within this article we will provide many of the questions you need to ask, and some of the best moves to make to ensure that your roofing experience is a good one.

Are Roofers in Your Area Required to be Licensed?

Many states and local municipalities require roofing contractors to be licensed. This typically means that they will take certain tests to prove that they have a working knowledge of roof systems, and also the code requirements and other laws in your area.

Are the Terms of the Contract Clearly Defined?

The contract that you receive from any contractor should be clear, easy to read, and define all of the work to be done. It should also be clear when payments are to be made by you, and how much each of those payments are to be. Keeping you informed is a big part of our job, but having everything in writing protects both parties. 

Do You Carry Insurance?

Most roofing contractors will carry insurance that will cover any accidental damage they may inflict on your property, as well as employees who may be working on your project. Many licensing agencies will require certain levels of insurance based on the projects they take on. A good contractor carries a current insurance policy that can be verified with a phone call to the agent.

How Long Have You Been in Business?

A general rule of thumb is that the longer a contractor has been in business, the better they are. But this is not always the case. Oftentimes a contractor who is just starting their business is a talented installer who decided to go out on their own. So while length of time in business can be helpful, you will need to decide if you are comfortable with someone who is just starting out.

Do You Have References?

Past customer experiences are a great way to learn more about a roofing contractor. If they have a long list of great testimonials, you are more likely to be happy with their services. If you are happy with the service you receive, take the time to write a testimonial for the contractor. They will greatly appreciate it.

Does the Contractor Have Online Reviews?

It is becoming much easier to find reviews of companies online, and roofing contractors are no exception. Doing a bit of research on a company in advance can save you a great deal of headache in the future. 

Ask For Photos of past Projects

Ask to see photos of past projects, whether they are on their website or simply on their phone. This is a great way to see what they have done in the past, and to ensure that they have actually completed the projects they have undertaken.

Use Common Sense

Putting some thought into your decision in advance can save you a great deal of difficulty in the future. You should hire a company who meets your expectations and with whom you are comfortable.

Cheaper is Not Better

Contractors who offer a price that is substantially lower should be given a great deal of scrutiny. Make sure that they are going to be installing the same quality products, and doing it in the same way. Money is only saved by cutting corners, not carrying insurance or a license and can often have a profound effect on the outcome of your project.

Hail damaged roofs present in many different ways. Obviously if your home has sustained damage from very large hail, the damage may be obvious. Damage from smaller hail, however, will not be as easy to see and may take a professional to look for the signs to ensure that your hail damage is caught and can be remedied properly.

The Biggest Indicator

Obviously if you saw the hail falling, it is best to take photos of the hail with something of a standard size (ruler is best) lying next to the actual hail stone. This is a great way to prove to your insurance company that the hail storm actually occurred, but often people are sleeping or not at home when the hail falls. If substantial hail falls in your area, the first indication may very well be when you are contacted by a roofing company. Most roofing companies who are in the business of repairing hail damaged roofs will receive updates from weather services about the locations where hail has fallen so that they can market to those areas.

Neighbors All Getting New Roofs?

This is another prime indicator that there has been hail damage in the area. Be sure to ask some of your neighbors if their roof has sustained damage and you will find out very quickly if it is possible that your roof have an issue.

Call us Today

We do not recommend that you climb onto your roof to find out if it has sustained damage. Simply call us and we will be happy to take a look at it for you to see if you have a claim. If your roof is damaged, we can advise you on the proper course of action and will work with you and your insurance company to maximize your claim and ensure that it is done properly.

Hire Locally

When you are installing a roof on your home, you want a company who has been working in your area and will remain there once all of the storm work has been completed. A company from out of town will likely leave when the work dries up, and your warranty will likely leave with them.

Call us today so that we can assess your roof's needs and properly inform you on your next move.

   If We Can Buy You Time With a Roof Repair, We Will Tell You the Truth

Your roof's life has many stages, and only once it is past the point of repair should it need to be replaced. We will tell you the truth about your roof's condition and we will never try to sell you something you don't need.

Roofing Contractors are in Business to Make Money, but...

There is no doubt that selling you an entirely new roof would be more profitable to us than simply doing a repair. But we believe that if every other contractor is telling you that you need a new roof, and we are able to extend the life of your roof with a repair, we have made a customer for life. One of our biggest priorities is building relationships with our customers that will be beneficial to us both, while also building a client list of very satisfied customers. If you want the truth about whether a repair can extend the life of your roof, give us a call.

Buying Precious Time

We understand that you were probably not planning to replace your roof when a leak showed up. That's why we will do everything we can to offer a solution that will buy you extra time to budget for your roof's replacement. If a repair is a viable solution that can give you the ability and time to raise the funds for a new roof, we will be more than happy to help.

One Problem Does not Ruin an Entire Roof

So you've seen a leak inside your home? Now is the time to call Roof Rangers USA. We can assess your roof's damage, and devise a plan to repair almost any issue. If done quickly, this will reduce other costly damage that may occur. If you wait, you are losing many options that you might currently have. Damaged or rotten wood, ruined insulation and sheetrock are items that can be avoided if you act now. Call us today and we'll get started solving your problem immediately.

Highly Versed Repairmen

At Roof Rangers USA, our repairmen are highly trained in almost all types of roofing systems. This gives us a distinct advantage over our competition when it comes time to repair someone else's work. We will assess the installation technique used to install your roof initially, and devise a plan to remediate any damage that may have occurred.

   If it Doesn't Leak, Still Fix It

Even if after a hail storm your roof isn't leaking, you should sill have it looked at by a professional to assess the damage. In most cases, hail damaged will shorten the life expectancy of your by years or even decades.

What to Look For

Hail damage to a roof system isn't always immediately apparent. Our trained professionals know exactly what to look for and we invite you to call us today so that we can see exactly what damage you may have. Years of experience help us see the tell-tale signs of hail strikes that weaken the integrity of your roof system and break it down more quickly.

Increased Rates of Degradation

Most roof systems contain some type of protective granule or coating that helps protect it from the sun's rays and other damaging effects. Hail strikes may remove this protection and increase the rate at which your roof deteriorates. The exposed asphalt materials underneath are exposed to the sun and become dry and brittle.

Hail damaged siding is normally pretty easy to see. But even the smallest holes weaken the integrity of your building. If your area has sustained hail or high winds, we recommend a complete inspection of your siding and roof to ensure that your home continues to protect your family.

Broken Siding/Holes

If you find that your siding has holes in it, it is possible that your home or office has damage sustained in a hail storm. Most of the time this damage is covered by your insurance, and we will be glad to help walk you through the process of filing your claim and working with your insurance company to return your home to ideal condition. In addition, we will inspect your property for damage and develop a plan to remedy any issues you have.

Matching Colors/Styles

In a hail/high-wind situation, you may have siding damage on one side of your building and not on the other. We will help you match the new siding to the existing so that you are left with a uniform look on all areas of your home or office. If your insurance company suggest replacing your entire siding system, we can help you choose colors and styles to replace with.

Hail Damaged Gutters

 Often when your roof has sustained hail damage, your gutters have probably also sustained damage. Hail damaged gutters can be weakened and should be checked immediately so that you can be sure that they do not fall under the weight of the water leaving your roof. Our highly trained staff can recognize the signs of hail damaged gutters and will be happy to develop a plan to repair or replace them.

Missing Sections

 One of the biggest signs of hail damaged gutters is if you find a section of your gutter laying on the ground, or broken from one end and hanging. This is a dangerous scenario and you should call us immediately so that we can assess the rest of the system to ensure that the loose areas can be reinstalled or replaced to prevent them from falling on your family or vehicles. High winds and other damaging weather can throw loose gutters around in your yard and a swinging gutter may end up going through a window.